Welcome to the Elementa Design terms & conditions. These guidelines explain how you can use our webshop, place orders, make payments, and handle returns. By using our website and purchasing products from Elementa Design, you agree to these terms. We aim to provide a clear and transparent overview of your rights and responsibilities as a customer.
Website Address
Our official webshop is: https://www.shop.webdesignaoshirareisel.be. We recommend using an up-to-date browser for the best experience when browsing our website, placing orders, or accessing your account information.
Ordering Elementa Design Products
Orders are accepted directly via our webshop. After completing a purchase, you will receive an email confirmation with your order details. Customers are encouraged to review their orders for accuracy and contact our support team if there are any questions or changes required. Comments or messages sent through the website will be used to respond to inquiries and improve customer experience.
Pricing & Payment for Elementa Design Products
All prices displayed on the Elementa Design webshop are in EUR and include VAT. Payment is required at checkout to complete your order. We accept multiple secure payment methods, including major credit cards and PayPal. Prices may change without notice, but confirmed orders will be charged at the displayed price at the time of purchase.
Shipping & Delivery
Elementa Design ships products throughout Europe. Estimated delivery times are displayed during checkout and may vary depending on the destination. While we strive to ensure timely delivery, delays caused by external circumstances such as customs processing or transport issues are beyond our control. Customers will be notified in case of significant delays. For more information on our shipping company click here.
Returns & Refunds
You have the right to return products within 14 days of receipt. To initiate a return, please contact Elementa Design for detailed instructions. Returned products must be in their original condition and packaging. Refunds will be processed promptly after we receive and inspect the returned items. Some exceptions may apply for custom or personalized products.
Liability
Elementa Design is not liable for delays or damages caused by external factors beyond our control. Product images and descriptions are provided for reference purposes and may differ slightly from the actual product. Customers are responsible for verifying product details before purchase.
Applicable Law
These Elementa Design terms & conditions are governed by Belgian law. Any disputes arising from the use of the webshop or purchases from Elementa Design will be subject to Belgian jurisdiction and legal procedures.